Our “communication” service can significantly reduce your internal workload: we offer your employees continuous individual advice. Instead of contacting your HR department for information on their company pension scheme, employees directly address Lurse. We have developed communication tools to design this process just as comfortable as efficient; among them an app, hotlines and a chat.
Targeted communication is the key.
Within the scope of the development and implementation of a new benefits system, Lurse is your partner for all communications issues from employee surveys to roll-out, including the preparation of software and marketing material such as staff brochures.
We believe that a new benefit system can only work if it is recognized and appreciated by the employees.
Lurse offers various communication methods: in-house employee presentations, individual counseling sessions, a telephone hotline, a staff brochure, e-mail contact with consultants who are exclusively dedicated to your benefit scheme, as well as an interactive employee self-service (ESS) system. This tool presents your employees in a comprehensible way the benefits of relevance to them, additionally giving them the possibility to change or complete applications for deferred compensation. A ticketing system ensures that every inquiry of your employees is answered reliably and quickly.
This employee communication is a key aspect of Lurse’s service.